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Elements and Performance Criteria

  1. Establish contract requirements
  2. Confirm contract agreement
  3. Implement and manage contract agreement
  4. Evaluate contract implementation
  5. Maintain records

Required Skills

This describes the essential skills and knowledge and their level

Demonstrates knowledge of

principles of quality management their application and delegation of responsibilities within a contract

documentation procedures for contracts

research techniques

workplace procurement practices and procedures

legal requirements for contracting

performance monitoring methods

strategic planning

financial and accounting issues

quality standards and practices

OHS practices including hazard identification and control measures

workplace practices

recording and reporting practices

Demonstrates skills to

establish contract criteria

negotiate and communicate

monitor performance

investigate and apply methods to eliminate causes of unsatisfactory performance

assess results

prepare reports

communicate within the workplace including liaising with other departments and possibly overseas personnel

establish or interpret procedures where required

determine report requirements and present information in appropriate formats

read interpret and follow information on work specifications standard operating procedures and work instructions and other reference material

maintain accurate records

sequence operations

meet specifications

clarify and check taskrelated information

carry out work according to OHS practices

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Critical aspects of evidence

Demonstrates skills and knowledge to

ensure appropriate personnel are aware of contract implementation

monitor quality performance of suppliers and ensure compliance

negotiate contract requirements

determine quality requirements

implement performance monitoring strategies

evaluate and assess effectiveness of contract

maintain accurate records

Consistency in performance

Consistently applies skills and knowledge when

organising work

completing tasks according to instructions

working systematically with attention to detail

identifying improvements and avoiding damage

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment

recognising and adapting to cultural differences in the workplace including modes of behaviour and interactions

Resource implications

Access is required to real or appropriately simulated situations including work areas materials and equipment and to information on workplace practices and OHS practices

Context for assessment

Assessment may occur on the job or in an appropriately simulated environment

Interdependent assessment

This unit may be assessed independently or in combination with other relevant units


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.

Contract requirements may include:

supply of goods or components

production of goods or components

sales and marketing services

transport and distribution services

Appropriate personnel may include:

business development staff

management

specialist personnel such as operations managers, marketing executives, procurement officers

production personnel

designers

quality assurance officers

Key criteria may include:

quantity specifications

quality specifications

stakeholder interests

timing

budget

transportation

other special requirements

OHS practices

OHS practices include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may relate to:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

environmental practices